Introduction

Welcome to the official website of Plasti Dip Hellas. For your own protection as well as for the protection of Plastidip Hellas, the following Website Terms of Use have been defined. The use of the Website implies acceptance by the user of these Terms:

 

Information Provided

The Plastidip Hellas website informs the user about the products and services sold through the website as well as through the store. Plastidip Hellas does not guarantee and is not responsible for the completeness of the information contained on the website. Plastidip Hellas reserves the right to change, without notice, the listed information, prices, features, etc.

 

Access and Intervention

The user agrees that by accessing this website he will not perform any intervention or action that burdens the infrastructure of Plastidip Hellas and that he will not copy, reproduce, alter, modify, create derivative products or present the contents of the Plastidip website Hellas, without the prior written permission of Plastidip Hellas.

 

Copyright

This website and its contents are the intellectual property of Plastidip Hellas. Also, distinctive features, brands and symbols related to Plastidip Hellas products that appear on the website belong to or have been licensed to Plastidip Hellas. It is absolutely forbidden to use the contents of the website, based on the provisions of the relevant legislation on intellectual property, without the prior written consent of Plastidip Hellas. By way of example, use means the complete or in any way addition or change, adaptation or variation of part or all of the content of the website for any purpose, such as e.g. republishing, reproduction, etc. either with or without reference to the beneficiaries of the website and its contents mentioned above.

 

Disclaimer

Plastidip Hellas, although it takes all the necessary procedures and actions for this website to be safe and free from any defect, nevertheless expressly states that any visit to this website is at the sole responsibility of the user and Plastidip Hellas does not recognize absolutely no responsibility for any damage or other malfunction of any kind that may be caused directly or indirectly to the user in relation to his visit and/or the use of the contents of the website.

 

Payment methods
Payment methods at Plasti Dip are:

  • Cash on delivery (+2 euros)
  • Paypal
  • Deposit into a bank account (Piraeus Bank)
  • By credit or debit card

 

Shipping methods
The products are sent door to door by ELTA courier.

It usually takes 1 to 2 business days for delivery.

For purchases over 90 Euros, we provide FREE shipping of the products throughout Greece.

 

Returns

Our store offers a refund in case you are not satisfied. In order to make a refund, the following conditions must be met

  • The return must be made within 14 days from the moment of their receipt by you
  • Our products must be in their original packaging

All returned products will be thoroughly inspected and if they are in their original condition you will approve the refund.

Along with the products, you should also send us the receipt from the courier that you received when you received the products.

In the event that during the return of the products they are damaged by wrong packaging or by the transport, our company will not accept them back.

Return costs are borne by the sender.

 

Unjustified Return of Products

(right of withdrawal without reason)

The customer reserves the right to return the products he purchased, in accordance with the consumer protection law, without justification, within fourteen (14) calendar days from the date of receipt of the products.

Before sending any product please contact us first.

 

Security and Personal Data

All information, which is related to personal data of the users, is ensured as confidential by observing the current legislation for the protection of personal data. The securityof the Online Store is achievedby the following procedures:

 

Customer ID:
There are two codes used to identify the user/customer:

A) the Login Code (Username) and

B) the Secret Security Code (Password),

Every time the user/customer registers, they gain access to their personal information with absolute security. He is given the possibility to change the Secret Security Code (password) as often as he wishes. The only person who has access to his details is himself through the above codes and is solely responsible for maintaining his secrecy from third parties. If it is lost or leaked, you must notify us, otherwise we are not responsible for the use of the secret code by an unauthorized person. Our online store in no way discloses or makes public the personal data and information of users/customers. Personal data is used exclusively for the proper execution of transactions.

 

Ensuring the Privacy of the Transfer of Your Personal Data:
To ensure the confidentiality of the data transfer, the encryption protocol is used SSL-128bit.

 

Encryption:
From the beginning to the end of the connection (on–line session) with the online store, all information and personal data of the user/customer are encrypted based on the SSL 128-bit encryption protocol. Encryption is essentially a way of encoding information until it reaches its recipient, who will be able to decode it using the appropriate key. Every time he connects to the online store, all communication between the user’s computer and our website is encrypted using a 128-bit key.

 

Username & Password : .
To enter the online store, the user uses two codes, the Login Code (Username) and the Secret Security Code (Password). The online store provides the user with the possibility to change the Secret Security Code (password) as often as desired.

 

Personal Data – Transaction Privacy:
The data of the users (name, e-mail address, residential address, landline phone, mobile phone, etc.) and the transactions of the users of the online store are considered confidential. Users, when providing their details in the context of their transactions, consent and accept the imminent processing of these personal data for the needs of the smooth and smooth transaction between the parties, as well as the transmission of these details to recipients who will are specifically identified and are the employees of the company in the context of processing the drawn up contract. It is ensured that only authorized employees have access to transaction information and only when necessary, e.g. to process orders.
Our Company undertakes not to disclose the details of customers and their transactions, unless it has a written authorization from them, or this is required by a court decision or a decision of another public authority.

Cookies

We use cookies for the best possible functioning of our website, the correct navigation of the user, the connection and movement on the pages as well as for the provision of advertising content.
Cookies are also used to analyze how visitors use our website, how they navigate or if they encounter any problems. All information collected by these cookies is anonymous and is used only to improve the structure and content of the website.

Cookies are stored on the user’s computer and can be removed at any time. In each Browser (browser) either in Settings or Privacy and security you will find your browsing history and you will be able, if you wish, to delete it. Cookies do not store email addresses or phone numbers.

The cookies we use are:

A) Absolutely necessary Cookies

These cookies are necessary for the proper functioning of our website but also for the user to be able to browse it and use its features, such as access to secure areas of the website. Without these cookies, some of the website’s services and functions, such as the shopping cart or electronic payment, cannot be provided.

B) Performance cookies

These cookies collect information about how visitors use the website, for example which pages they visit most often, and whether they receive error messages from websites. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and therefore anonymous. They are used only to improve the way the website works.

C) Functionality cookies

These cookies allow the website to remember the choices the user makes and provide more personalized features. These cookies can also be used to remember the changes the user has made on the website or be used to provide services he has requested, such as chatting or using social media.

D) Targeting/advertising cookies

These cookies are used to provide advertisements (Google adwords, Facebook) more relevant to the user and his interests. They are also used to send targeted advertising or offers, to limit the number of ads served, and to help measure the effectiveness of advertising campaigns. They are usually placed to remember your visit to a website and share this information with other marketing channels.

By disabling Cookies or withdrawing your consent, functions of the website will not be available.

 

Delete – Export personal information

Your personal information, upon your request, is permanently deleted and is not provided in any way to anyone.